Get Consultation

Leave your phone number and we will contact you as soon as possible

Home News Science Step-by step air ambulance process

Step-by step air ambulance process

Published:
November 10, 2025

In case of necessity, when time is of essence, every second and every action taken by medical team can save a life. Air ambulance service provides a way to quickly as well as safely move patients to specialty hospitals, regardless of where they are located – in another region or even another country.

Organizing a medical flight requires precise coordination. It’s necessary to assess a medical state, select appropriate type of airship, prepare equipment and health care providers, and agree on route and departure time.

In this paper, we will examine how the procedure of organizing an ambulance air flight works, what stages it involves, and what you should pay attention to. Knowing these steps will help you act competently and quickly, whether it is an extremity evacuation or a pre-planned move patients.

In what circumstance is a rapid air rescue operation required? 

Air ambulance services play a key role in circumstances where every minute counts and conventional move simply cannot cope.

Most often, such operations are required if the client is located in a remote area, for example, in the mountains, on islands, in areas where there are no roads or the nearest health centre

is too far away. In such cases, a helicopter or medevac flight becomes only way to quickly move a person to doctors.

Aeromedical evacuation is also required when a patient needs to be returned home from another country. If a person suddenly falls ill or is injured abroad, aeromedical services – with the air ambulance price depending on distance, aircraft type, and therapeutic needs – help to quickly transfer them to their home clinic, where they can continue treatment under the supervision of their own specialists.

All aircraft involved in such operations are accoutred with modern medical supplies that allows assistance to be provided directly in the course of flight. A trained medical team is always on board, ready to support client vital functions until arrival at the hospital, and insurance air ambulance coverage often ensures that these rescue services are accessible when needed.

Phased organization of air rescue services

The procedure of organizing medical care in the course of air transport involves several important stages. Let us consider each of them in more detail.

Stage 1: Customer enquiry

First and foremost, you should contact an air ambulance service. These companies have valuable experience in logistics and specialise in transporting clients.

When contacting them, it’s important to provide honest information about the patient and the situation in general. It is important to indicate a client’s location and state of health. In the course of the initial contact, a medical professional assesses the important conditions in accordance with the client’s condition and determines the appropriate airliner with appropriate crew.

Stage 2: Flight coordination

Once you have provided all the necessary information and booked your flight, the service provider will begin coordinating the flight. At this stage, aircraft are equipped with important equipment, a medical team is assembled, and aircraft is selected.

Stage 3 Providing accurate information

A necessary aspect of this process is furnishing accurate information to medical personnel, as issues such as clients’ condition, treatment and characteristics of disease may be relevant in the course of transport. Be sure to mention any drug allergies so that medical personnel do not use them. All of this information will help health care professionals provide patients with proper care in the course of flight and avoid complications.

Stage 4: Transferring the patient to hospital

Landing does not mean the end of the transport process. It`s important to deliver adequate health services and transfer clients to the receiving party.

The medical team on the ground must be ready to receive the patient immediately after landing. The air rescue team specialists pass on information about the patient and recommendations to the doctors who receive them. The patient is carefully transferred from airship to ambulance and transported to a selected center.

By following all of the above steps, you will contribute to the safe transport of the patient. In addition, you can rest assured that specialists are monitoring every moment of the flight.

FAQ

How does the air medical service work?

The aeromedical service organizes the transport of clients in specially equipped aircraft with a medical team on board. During the flight, the patient is under constant supervision by medical staff.

How long does it take for air medical assistance to arrive?

It depends on the location and readiness of the crew – from several hours to one day. In urgent cases, departure can be arranged within a few hours.

What does the air medical service transport?

In addition to the patient, the aircraft carries the necessary medicines, life support equipment and accompanying documents.

What types of air medical services are there?

There are two main types: 

  1. Aeroplan – suitable for long-haul flights and international transport.
  2. Helicopter – used for short distances and in emergencies. 

Our doctors can help you with your problem and give a free consultation

Eternity Life Tourism is a place where a team of professional medical coordinators is assembled, who are in touch with you 24/7